Quick answer

Use Getting Started to learn the interface, then join a non-command role and stay with your Unit. Squad Leader and Commander are locked until you complete their specific tutorials, so learn spawning, objectives, map markers and voice channels first.

Know which tutorials are required

The Getting Started tutorial can be skipped with Esc, but skipping it does not make the command roles immediately available. The official launch guide says the Squad Leader and Commander tutorials must be completed before those roles can be selected.

That requirement reflects the extra responsibility attached to command roles. If you are new, use Getting Started to understand basic movement and interface cues, then leave the leadership roles for a later match rather than trying to learn every system while directing other players.

Learn the team structure before the weapons

Hell Let Loose: Vietnam is a 50v50 tactical FPS organized through a command chain. The official store page lists 17 specialist roles across six unit types. A role is useful because of what it provides to the Unit and wider team, not only because of its weapon.

For a first match, choose an available non-command role and ask the Squad Leader what the Unit needs. This guide does not name a universal “best beginner class” because the supplied official material does not establish one and team needs change during a match.

Use the map and spawn network

Open the map early and locate your Unit, the active objective and the available spawn points. Spawning near teammates reduces time lost crossing the map and makes voice communication meaningful. If the Squad Leader changes the objective, follow the new marker instead of continuing toward an old fight.

The battlefield includes six launch maps with jungle sightlines, urban areas, rivers and vertical terrain. Avoid assuming that an enemy must be visible at long range. Move from cover to cover, pause to observe and use map information from the team.

Understand the voice channels

Proximity is for players near you. Unit communication connects the squad. Leadership communication is for command roles. Keep messages short: location, direction, threat and intended action are more useful than a long narration.

If nobody can hear you, test channels separately and use the dedicated voice chat troubleshooting guide. The official known-issues list includes channel-specific launch faults, so silence is not always a microphone failure.

Recognize the four mode names

The launch modes are Warfare, Offensive, Conquest and Domination. They do not share identical capture rules or win conditions. Before following a marker blindly, check the mode name and read the game modes comparison.

The two factions also have asymmetric mobility and deployment systems. US forces use helicopters, while the NVA builds tunnel networks. Both sides can use river and patrol-boat play. Treat those systems as team infrastructure rather than personal vehicles or private spawn points.

A practical first-match checklist

  1. Complete Getting Started instead of skipping every explanation.
  2. Join a non-command role in an active Unit.
  3. Confirm the active objective and nearest useful spawn.
  4. Test Proximity and Unit voice without flooding the channel.
  5. Stay close enough to support the Unit and watch map markers.
  6. Open the relevant fix page if a crash, silent VOIP or empty server list prevents play.

The goal of the first match is to build a reliable mental model: where the team is spawning, what the current mode asks for and which channel carries the next instruction.